Dr Michael Waters is a consultant, trainer, coach, author, conference speaker and, above all, an original thinker who has pioneered wholly new inter-disciplinary areas of study and practice. Surge Studies is the latest and potentially most important of these. This book has emerged from his experience of many different sectors including education, local government, business, project management, the emergency services, disaster relief, house building and retail. Michael is also known as the "Decision Doctor" (a name bestowed on him by a national newspaper). He lives with his Italian wife, Daniela, in Kent.